We work service oriented
The business concept of Krüger & Gothe GmbH also includes a comprehensive Service. This ranges from various individual Logistics Solutions all the way to Transport and after sales service.A successful EMS concept today must also be able to map the holistic performance around the product and the customer.
Service & Support
With logistics Krüger & Gothe GmbH combines the ability to combine the high Market dynamics to be able to map out high-performance for the customers. This includes in particular a individual order management and based thereon material- and product-specific logistics solutions. The company is specialized in using both the proven own Standard solutions as well as Special solutions for the customers to be able to realize a smooth market access to make this possible.
The Transport Management completes the service offer of the Krüger & Gothe GmbH. The claim of the company is, that the products produced for the customer qualified and on schedule to the place requested by the customer. This is done either by the own fleet or by commissioned qualified Logistics service provider is seized. All formalities are responsibly handled by the employees of Krüger & Gothe GmbH.
The Krüger & Gothe GmbH also offers its customers a comprehensive Repair service on. This includes, for example, free warranty repairs, provided that these have been individually agreed with the customer in advance. This includes repairs which are carried out by third-party damage become necessary. The technological possibilities here are manifold. The experts of Krüger & Gothe GmbH carry out the repairs according to the established quality guidelines of the company and are also able, if required, to adapt the products to latest version of changes or software to rebuild and update.
AFTER SALES SERVICE
The Krüger & Gothe GmbH provides its customers if required and after previous agreement individually also one, for the EMS-industry unusual, after sales service. which, from experience, is gladly commissioned and accepted by customers. End customers receive under a special service tel. no. a direct consulting by the experts of Krüger & Gothe GmbH or have the possibility to have the products repaired at Krüger & Gothe GmbH, if the conditions are given.
Also these processes are very individual and require a detailed conception between the customer and the experts of Krüger & Gothe GmbH.